Resources

Welcome to Our Disability Support Resources

Looking for clear, practical information about disability support in Aotearoa New Zealand? You’re in the right place.
This page is your go-to source for free, plain-language guides, videos, and booklets to help individuals, whānau, and support workers confidently navigate the disability system.

At Citizen Advocacy Auckland, we believe everyone deserves information that’s easy to understand and relevant to real life. Our resources are designed with accessibility, clarity, and independence in mind.

Whether you’re just starting your journey or supporting someone through theirs, here you’ll find answers to questions like:

  • What is a Needs Assessment and how do I prepare for one?
  • How does NASC (Needs Assessment and Service Coordination) work in NZ?
  • What disability support services, community programs, and funding might I be eligible for?
  • How do I make a complaint if I’m not happy with a service?
  • What’s the difference between NASC and other support agencies?
  • Can I choose who supports me and where I receive help?
  • What do Support Navigators do and how can they help me?
  • What happens after I complete my assessment?
  • How can I get help with housing, transport, or daily living?

Resource categories

Browse through our categories to explore helpful guides, videos, and tools.

All our resources are in plain language downloadable, and completely free.

Use them at home, in meetings, or as tools to guide important conversations.

Need help?

Can’t find what you’re looking for?
If you have a question about disability support or don’t know where to start, we’re here for you.

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